SmartLine ("SmartLine", "We" or "Us") is committed to providing you ("you") with a personalized service whilst protecting your privacy. 

1. Application for Privacy Policy

SmartLine is committed to providing you (“you”) with a personalized service whilst protecting your privacy. The following policy explains how we may collect information about you and then use it for providing customer support and processing orders. 

2. Non-Personal Information

Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related information to reputable third parties, but these statistics will include no personality identifying information. 

3. Collecting of Personal Information

In order to respond to your questions, fulfill your requests or manage SmartLine Concierge, it may be necessary to ask for personal information such as your name, address, email address and telephone number. We may use your personal information 

• To respond to your requests;

• For security purpose, to help identify you when you telephone us – for example, by asking you for date of birth or telephone number so that we can avoid disclosing information to a person who is not authorized by you to receive it;

• To maintain accounts and membership records;

• To provide you with support services in general;

• Subject to your prior agreement, to contact you ( including electronic mail) or to telephone you ) including text messages ) about services or products either from us or from third party suppliers and providers;

• To help detect fraud or loss;

If you place an order for a product, request a service or submit content to our site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your request or manage SmartLine Concierge. You also hereby grant to SmartLine the right to exchange any information provided by you between SmartLineE and our subcontractors for the purpose mentioned above. 

In addition to the personal information that you may provide us, our website may use technology that lets us collect certain technical information like your internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring websites.  

4. Disclosure of Information

We will disclose your personal information to anyone other than SmartLine company and other entities who need to know in order to provide support services, benefits, and supply of products and services to you without your consent. Where required or permitted by law, information may be provided to others, such as government authorities. We will not sell mailing lists to third parties for their marketing purposes. 

Where your personal information is disclosed to third parties to enable them to provide services, for or on behalf of, or at the direction of, SmartLine company, SmartLine will take measures to ensure that such third parties comply with SMARTLINE’s privacy policy and that such recipients (1) do not  use your personal information other than for the purpose permitted; (2) obtain and process your personal information only on condition that they secure that personal information from an authorized use and adopt and comply with similarly stringent policies and terms on personal information protection and use; and (3) comply strictly with applicable laws. 

Where we provide personal information in connection with transactions Involving payments, SmartLine may transmit your personal information to third parties who are credit/fraud probability assessment agencies or third parties who are otherwise involved in crime prevention, in order to process the acceptability of your tendered credit card or other payment methods or to combat crime, and/or to credit card and other payment processing agencies. Any personal information transmitted to those third parties may need to be transferred to the United States of America or other places outside the European Economic Area, for processing and related purposes. Some agencies have advised that transmitted personal information will also be used to generate credit, risk or fraud possibility assessments for SmartLine and other third parties with whom you may enter into transactions.  

5. Security

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", SmartLine has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.  

6. Accuracy of collected data

SmartLine will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by SmartLine in connection with the operation of our website.  

7. Monitoring of Calls

We may monitor and record communications we receive. This may be done to improve the service that we provide, to ensure compliance with our practices and procedures and where, for example, a contract is entered into by that means to provide evidence of the transaction.  
 
9. Minors

Our website is not directed toward, and does not seek to collect any information from or engage in any transactions with persons under the age of 13 ("Children"). As such, no information may be submitted to this Site by Children, and SmartLine requests that minors 13 years of age or older ("Minors") not submit information to this Site without obtaining the consent of a Minor's parent or legal guardian. Additionally, Minors may not make purchases or engage in other legal acts on this Site without such consent, unless permitted by applicable law.  

10. Changes

We may change this Privacy Policy, or change, modify or withdraw access to our website, at any time with or without notice. 

E-mail:  info@smart-line.com.ua